With the Izuko App you as a customer benefit from a user-friendly and innovative app with which you can search, book and pay for public transport and on-demand transportation.

The app shows connections and departure times of buses and trains of all stops in the Izu area, rental bikes of the providers Hello Cycling and Izu Potter as well as rental cars of the provider JR Rent-a-car.
In addition, an on-demand shuttle, which will be free of charge, of the provider Mirai Share can be booked via the Izuko App. Whether bus, train or on-demand service - you can book and pay all services directly in the app. Two day public transport tickets for the whole area (Izuko Wide pass) as well as for the Eastern region of Izu (Izuko East pass) are available in the app.

A special feature of the Izuko app is that the third tab in the map view also shows so called POIs (points of interest). These contain information on specific locations and will redirect you to specific websites for further information. Please visit the websites to get an overview of which sites you can get discounts for using your Izuko East and Wide pass, too.

In order to provide you with a convenient search function in the Izuko App, the approval of the location is advantageous, but not mandatory. In the event of deactivation, the current location must be entered manually.

Even without registration, the Izuko App can be used in its entirety as a route planner for your journey by public transport.
However, in order to be able to book public transport or POI tickets or any other vehicles on a binding basis, it is necessary to register with us.

With the Izuko App there is a simple registration without password per e-mail or alternatively with your Facebook or Google account. Once registered, it is very easy to use. You can enter and edit all the required information directly in the app.

The registration takes place with the help of an individual access code, which you will receive by e-mail. As soon as you activate this, your profile is linked to the end device and the e-mail address cannot be used on any other smartphone.

The registration, including the deposit of all required data, takes place exclusively via the Izuko App. An additional website for registration is therefore not required.

Of course you can. Simply send us an e-mail with the desired new e-mail address to izuko@sf-unity.com

Yes, you can do this conveniently in the app by tapping on "Personal Data" and "Edit".

You can adapt your personal data at any time in the Izuko App. If you wish to change your e-mail address, please contact us.

The use of your profile is limited to one terminal device. The tickets are also personal and cannot be transferred. If you want to use another device, you can register there via your e-mail address and will be logged off on the previous device.

Too bad, in this case please contact izuko@sf-unity.com. However, we appreciate your feedback regarding the Izuko App.

The app locates your location. All you have to do is enter your desired destination and choose the connection that suits you best from the suggested connections.
Tapping on "Buy ticket" on the start screen of the Izuko App, you will be taken directly to the ticket selection page where you can adjust the ticket type. Immediately after purchase, you will receive your ticket directly in the app.

To book a trip with an on-demand transportation, please select the "Where to go" field on the app's homepage in the on-demand tab. Then you can enter the start and destination (address, station, city ...) as well as the number of people. Please activate your positioning services to determine your starting point so that your location can be located. After successful booking you will see everything important for your booking under "Active bookings", e.g. the information when your vehicle arrives.

There is a separate tab in the app showing you all POIs in the Izu region. Thus, you will also see bicycle and car symbols on the map which stand for the rental bike and rental car locations. If you select one of these, you will be directed to the mobile site of the respective provider and can book your ride there.

No, as soon as you have confirmed the booking, the ticket for public transport booking appears under "active bookings". You can close the app and, if necessary, reopen it during a ticket check to display the ticket.

As soon as you have carried out one or more searches in the Izuko App, these will appear in the next search and you can tap on the symbol with the asterisk at the regularly used destinations to permanently display them as favorites.

In the Izuko app you can purchase up to 10 tickets for adults and an additional number of 10 tickets for children.
Please select the amount of passengers in the vending machine.

Please note that tickets are always immediately valid after booking. It is possible to search for connections in the future, but as soon as you confirm the purchase, you will receive a valid ticket.

Since the ticket can only be displayed on a smartphone, you must ensure that the battery is charged before making the booking and starting the journey. It must be ensured that the ticket can be displayed during the journey.

Pay for your bookings in the app conveniently via a standard credit card (Visa, Master Card, Amex, JCB, Diners, Discover). Simply enter these in the Izuko App under "Payment data". It is also possible to store several payment profiles in one account.

Immediately after purchasing a ticket via the Izuko App, you will receive an e-mail with the respective invoice (per booking) in PDF format. You can also enter a billing address in the app.

After you have found your desired connection in the app via the search mask, an overview appears where you can select the desired payment method under "Payment data". As soon as the booking has been confirmed, a change is no longer possible.

You can easily recreate the payment method yourself by tapping on "Payment method" and "Edit".

Yes, it is possible to create several profiles with the same payment method.

Unfortunately, a monthly overview is not possible.

Digital tickets purchased in the app are, in principle, non-refundable. However, if the purchased facility ticket is not available on a regular holiday or temporary holiday, please contact the call center.

The data entered by you will be stored by us and used in the context of the mediation of the services offered by us. In addition, our partner service only receives the data required to process the booked service.

We use retargeting to display personalized messages on the Facebook network (Facebook, Instagram, and third-party sites) to remind you of our mobile app or inform you about special discounts. For our retargeting, we use the Advertising ID of your smartphone to determine if you have opened our mobile application and how you interact with it.

To do this, we will identify your mobile device using the so-called Advertising ID and submit that information to Facebook. Herfore, we rely on common technical solutions, such as:

  • Apple Advertising ID (IDFA): A promotional ID that Apple provides as part of iOS in the Ads framework
  • Android Advertising ID: A promotional ID that Google provides as part of Android
  • Facebook app user IDs: The ID of a person using an app that can be retrieved using the Facebook SDK.

Your name, email address or similar personal data will not be transferred to Facebook in plain text, but only the Smartphone Advertising ID will be stored for a maximum of 180 days in a so-called Custom Audience list on Facebook. After 180 days, it will be removed from the list if you should not restart the mobile app. We want your data to be safe, so the data transmission to Facebook is encrypted and we never sell your data to third parties. At any time you can revoke your consent by deactivating “Retargeting” in the app under Settings > Privacy with one click.

If you have an open question, please call us at 0120-76-9667

With the Izuko App you as a customer benefit from a user-friendly and innovative app with which you can search, book and pay for public transport and on-demand transportation.

The app shows connections and departure times of buses and trains of all stops in the Izu area, rental bikes of the providers Hello Cycling and Izu Potter as well as rental cars of the provider JR Rent-a-car.
In addition, an on-demand shuttle, which will be free of charge, of the provider Mirai Share can be booked via the Izuko App. Whether bus, train or on-demand service - you can book and pay all services directly in the app. Two day public transport tickets for the whole area (Izuko Wide pass) as well as for the Eastern region of Izu (Izuko East pass) are available in the app.

A special feature of the Izuko app is that the third tab in the map view also shows so called POIs (points of interest). These contain information on specific locations and will redirect you to specific websites for further information. Please visit the websites to get an overview of which sites you can get discounts for using your Izuko East and Wide pass, too.

In order to provide you with a convenient search function in the Izuko App, the approval of the location is advantageous, but not mandatory. In the event of deactivation, the current location must be entered manually.

Even without registration, the Izuko App can be used in its entirety as a route planner for your journey by public transport.
However, in order to be able to book public transport or POI tickets or any other vehicles on a binding basis, it is necessary to register with us.

With the Izuko App there is a simple registration without password per e-mail or alternatively with your Facebook or Google account. Once registered, it is very easy to use. You can enter and edit all the required information directly in the app.

The registration takes place with the help of an individual access code, which you will receive by e-mail. As soon as you activate this, your profile is linked to the end device and the e-mail address cannot be used on any other smartphone.

The registration, including the deposit of all required data, takes place exclusively via the Izuko App. An additional website for registration is therefore not required.

Of course you can. Simply send us an e-mail with the desired new e-mail address to izuko@sf-unity.com

Yes, you can do this conveniently in the app by tapping on "Personal Data" and "Edit".

You can adapt your personal data at any time in the Izuko App. If you wish to change your e-mail address, please contact us.

The use of your profile is limited to one terminal device. The tickets are also personal and cannot be transferred. If you want to use another device, you can register there via your e-mail address and will be logged off on the previous device.

Too bad, in this case please contact izuko@sf-unity.com. However, we appreciate your feedback regarding the Izuko App.

The app locates your location. All you have to do is enter your desired destination and choose the connection that suits you best from the suggested connections.
Tapping on "Buy ticket" on the start screen of the Izuko App, you will be taken directly to the ticket selection page where you can adjust the ticket type. Immediately after purchase, you will receive your ticket directly in the app.

To book a trip with an on-demand transportation, please select the "Where to go" field on the app's homepage in the on-demand tab. Then you can enter the start and destination (address, station, city ...) as well as the number of people. Please activate your positioning services to determine your starting point so that your location can be located. After successful booking you will see everything important for your booking under "Active bookings", e.g. the information when your vehicle arrives.

There is a separate tab in the app showing you all POIs in the Izu region. Thus, you will also see bicycle and car symbols on the map which stand for the rental bike and rental car locations. If you select one of these, you will be directed to the mobile site of the respective provider and can book your ride there.

No, as soon as you have confirmed the booking, the ticket for public transport booking appears under "active bookings". You can close the app and, if necessary, reopen it during a ticket check to display the ticket.

As soon as you have carried out one or more searches in the Izuko App, these will appear in the next search and you can tap on the symbol with the asterisk at the regularly used destinations to permanently display them as favorites.

In the Izuko app you can purchase up to 10 tickets for adults and an additional number of 10 tickets for children.
Please select the amount of passengers in the vending machine.

Please note that tickets are always immediately valid after booking. It is possible to search for connections in the future, but as soon as you confirm the purchase, you will receive a valid ticket.

Since the ticket can only be displayed on a smartphone, you must ensure that the battery is charged before making the booking and starting the journey. It must be ensured that the ticket can be displayed during the journey.

Pay for your bookings in the app conveniently via a standard credit card (Visa, Master Card, Amex, JCB, Diners, Discover). Simply enter these in the Izuko App under "Payment data". It is also possible to store several payment profiles in one account.

Immediately after purchasing a ticket via the Izuko App, you will receive an e-mail with the respective invoice (per booking) in PDF format. You can also enter a billing address in the app.

After you have found your desired connection in the app via the search mask, an overview appears where you can select the desired payment method under "Payment data". As soon as the booking has been confirmed, a change is no longer possible.

You can easily recreate the payment method yourself by tapping on "Payment method" and "Edit".

Yes, it is possible to create several profiles with the same payment method.

Unfortunately, a monthly overview is not possible.

Digital tickets purchased in the app are, in principle, non-refundable. However, if the purchased facility ticket is not available on a regular holiday or temporary holiday, please contact the call center.

The data entered by you will be stored by us and used in the context of the mediation of the services offered by us. In addition, our partner service only receives the data required to process the booked service.

We use retargeting to display personalized messages on the Facebook network (Facebook, Instagram, and third-party sites) to remind you of our mobile app or inform you about special discounts. For our retargeting, we use the Advertising ID of your smartphone to determine if you have opened our mobile application and how you interact with it.

To do this, we will identify your mobile device using the so-called Advertising ID and submit that information to Facebook. Herfore, we rely on common technical solutions, such as:

  • Apple Advertising ID (IDFA): A promotional ID that Apple provides as part of iOS in the Ads framework
  • Android Advertising ID: A promotional ID that Google provides as part of Android
  • Facebook app user IDs: The ID of a person using an app that can be retrieved using the Facebook SDK.

Your name, email address or similar personal data will not be transferred to Facebook in plain text, but only the Smartphone Advertising ID will be stored for a maximum of 180 days in a so-called Custom Audience list on Facebook. After 180 days, it will be removed from the list if you should not restart the mobile app. We want your data to be safe, so the data transmission to Facebook is encrypted and we never sell your data to third parties. At any time you can revoke your consent by deactivating “Retargeting” in the app under Settings > Privacy with one click.

If you have an open question, please call us at 0120-76-9667